Ulaştırma ve Lojistik Kongreleri

Performance Assessment of the Outsourcing Logistics Relationships: Contractual Devices as a Tool

Jabir Arif
Dr. Öğr. Üyesi, Sidi Mohamed Ben Abdellah University, Fez, Morocco

Khaoula Azzouz
Dr., ENSA Tetouan, Tetouan, Morocco

Zakaria Tobi
Dr., ENSA Tetouan, Tetouan, Morocco

Fouad Jawab
Doç. Dr., Sidi Mohamed Ben Abdellah University, Fez, Morocco

Due to the impact of globalization and transaction acceleration, most of the companies are getting reorganized, they are refocused on their basic objectives and have tendency to externalize most of their logistic activities. However, under the economic pressure and for the search of more competitiveness the companies are more into partnerships developments. This orientation, initially driven by cost productivity, is often related to an internal need of a Knowhow which is difficult to find and to preserve. Logistic externalization is one of the partnership approaches mostly used, and which needs complexity contracts set up. According to that, the success of logistics service is strongly determined and supported by contractualization modes which the organization and piloting often determines the level of performance. The objective of this paper is to question the role of the contract in the success of this collaboration, the way the companies manage their partnership with the providers, and to develop the contractual devices that mostly align the adaptation and the sustainable progress.

Keywords: Outsourcing Logistics, Contractual Devices, logistics Service, Contract, Providers